THE SMALL PRINT!!!
Your appointment is booked for you, we ask you attend on time, if you are late, and we have an appointment following, your appointment will be cut short and FULL price charged at the start of the session, if not already pre-paid.
We would prefer you did not attend if you are suffering from a cold or sickness, as treatment is not good for you and us under such conditions.
The cancellation fee will then be waived so long as we are
pre-notified more than 12 hours prior to appointment.
We all lead busy lives nowadays, and sometimes we have to alter our plans
because of illness or emergencies. These things happen to everyone. If you
need to postpone / re-schedule an appointment with us, please give at least
24 hours notice, so that we can offer your appointment slot to another
client.
No show / failure to attend / late notice cancellation (less than 24 hours) of
a booked appointment may also be charged at 100% of the missed session, this
along with the fee for the planned session will need to be pre-paid before
next appointment is accepted / started.
For "TREAT"Ments and or Fitness Sessions a 'booking payment' of the full fee is now required.
Please note as of 1st
January 2020 we will only be accepting BACs or Bank Transfer. Payments BEFORE "TREAT"Ments or sessions are carried out. Please see cancellations policy. |
This is non refundable if less than 24 hours notice is given for any cancellation, if greater than 24 hours notice we will 'hold' it until next appointment or refund as required.
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